Sadly some things are just not quite what you had in mind, so please fill out this returns form
and send the goods back to us in perfect condition and we will process your refund. We should however flag that all parcels are sent at your own risk.
We will aim to deal with your return within 48 hours but this can take longer during the Summer and Christmas period and also at sale times.
If you have any queries, please do not hesitate to email us at firstname.lastname@example.org.